My fellow resident of El Paso:
We are reaching out to you and asking for your help in participating in the 2023 City of El Paso Community Survey. The information you share will be used to enhance our programs and further develop the City's service delivery processes. Additionally, your feedback will help determine future investment decisions in our strategic planning process.
Our mission is centered on delivering exceptional services to our community. We are listening and learning from our community and investing in the priorities resulting from your feedback. We want to hear from you about what is working well and about areas where we can continue to improve to deliver exceptional customer service.
Previous feedback received through these surveys has resulted in the completion of over 500 capital improvement projects, valued at over $920 million, supporting street infrastructure and public safety operations, while also improving recreational, cultural, and educational facilities and programs throughout El Paso. Future improvements will bring approximately 190 new projects programmed through 2024. These projects include new facilities and renovations enhancing public safety operations, all valued at over $700 million.
We kindly encourage you to participate in this year's survey to be part of the City's mission to deliver exceptional services to our community. We ARE listening and want to hear from you. Please call 1-888-801-5368 if you have any questions. The enclosed survey includes a postage-paid envelope to the survey research firm conducting this survey, for your convenience. Survey responses will remain anonymous.